Data Recovery Services | Detroit Exposure Services

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Recovery and data forensics services require multiple days and in some cases weeks. All information submitted in this forms will not be shared with third parties.

In some cases, trying to access your damaged media can further compound the damage and is not recommended. Our workbench can diagnose and treat the damaged disk without causing more data to be lost and in most cases all data is restored within 48 hours.

Name(Required)

First Last

Phone

Company Name

Pick-up or delivery

Pick up carries a fee dependent on distance.

Data Service Type

Media Type

Multiple Devices

Brand and Model

Drive Size

Serial Number

Device(s)(Required)

Include hard drive brand, model number, size, etc.

Multiple Devices

Brand

Size

Serial Number

Condition Details and Notes

What error messages are you receiving if any? What happened prior and what have you done to fix it? How did damage occur? If water, drop, humidity, fire damage, etc. please mention. If it gets hot or makes a sound describe the sound etc. What data in particular are you trying to recover if not the complete disk (include details such a file/directory names/text messages/phone numbers etc.

Data recovery process requires a non-refundable evaluation fee of $59. This includes testing and evaluation to verify whether or not data can be recovered. It will be subtracted from the recovery fee if we are able to recover the data. The evaluation period takes at least 3-7 business days from payment and receipt of the hard drive.

After evaluation, we will inform you of how long it will take to recover your data and the status of your drive. Most recoveries take 2-4 hours of hands on time but may take many more hours to copy the data.

All items opened (cases, laptops, workstations, etc) may void all manufactures warranties. All hard drives tested may void manufactures warranties.

All data obtained will be transferred onto a hard drive you provide or purchase. Additional charges apply for these items. If the data is small enough to fit onto a CD or DVD then CD’s are $15 per 650 mg. DVD’s are $25 per 4.5 gigs. Flash drives are $25 for 64GB, over 64GB we recommend using an external hard drive for data integrity. You may supply your own hard drive but not CD’s/DVDs as labor and quality is included in their pricing.

Signature(Required)

Denotes approval to the terms of this agreement.

Other Details

Max. file size: 512 MB.

Address

Street Address Address Line 2 Detroit State ZIP Code

Consent(Required)

By checking this box, you agree under penalty of law that this data belongs to you (patron) or your company and you have granted authority to access this data legally, and that the data contained does not violate local or federal laws. You realize the diagnostic fee, repair costs, and non-recoverable hardware costs cannot be refunded. In the case of mobile hardware, the advance manipulations of firmware or hardware may result in loss of existing data and permanent damages to data and hardware. By checking this box you agree to absorb all responsibility and risk as a result of submitting your possessions for repair, holding no party liable for legal recourse.